ORDERING AND DELIVERY

     PAYMENT OPTIONS

  • All purchases from our website are processed in Australian dollars.
  • If you are from overseas, your credit card company will make the currency conversion for you and change to your local currency.
  • According to the exchange rate at the time of your purchase.

We accept the following payment methods:

  • Stripe – With Visa, Mastercard, American Express and Bankcard.
  • Paypal – With Google Pay and Apple Pay if activated on your account.(Through Chrome)
  • Woocommerce – Most credit cards and Google Pay and Apple Pay if activated on your account.(Through Chrome)
  • Credit card purchases are processed via a secure SSL server and all details are highly encrypted.
  • Direct Bank Deposit – You can deposit the payment directly to our bank account. Details at checkout.

     DELIVERY INFORMATION

  • All parcels sent by Jasmine Opals are fully insured against loss or damage during delivery.
  • You do not take any risk as your purchase is completely covered.
  • Purchases are usually dispatched within 1-2 working days of placing your order and a notification with tracking no. and link will be sent.
  • Please note our pendants are sent with display chains only, Gold-Plated or Silver-Plated.

    WITHIN AUSTRALIA

  • We use Australia Post with tracking.
  • Delivery approx: 3-5 working days.

     OVERSEAS DELIVERIES

  • We Ship to United States, United Kingdom, New Zealand, Canada, Japan, Germany, France and India.
  • Other destinations: Please Enquire
  • We use Australia Post International Standard Shipping, with tracking.
  • Delivery approx: 7-10 working days.

      CUSTOMS/DUTIES

  • It is rare for import taxes to be imposed by your home country.
  • However, it is still possible that customers may be liable to pay import taxes imposed by their government upon arrival of their goods.
  • We do not cover any extra duties or taxes in the country of destination.