ORDERING AND DELIVERY

     PAYMENT OPTIONS

  • All purchases from our website are processed in Australian dollars.
  • If you are from Overseas, your credit card company will make the currency conversion for you and change to your local currency.
  • According to exchange rates at the time of your purchase.

     DELIVERY INFORMATION

  • All parcels sent by Jasmine Opals are fully insured against damage or loss during delivery.
  • You do not take any risk your purchase is completely insured.
  • Purchases are usually dispatched within 1-2 working days of placing your order and a notification with tracking number and tracking link will be emailed to you.
  • Please note our pendants are sent with display chains only, Gold-Plated or Silver-Plated.

    WITHIN AUSTRALIA

  • We use Australia Post with tracking.
  • Delivery approx: 3-5 working days.

     OVERSEAS DELIVERIES

  • We deliver to the United States, United Kingdom, New Zealand, Canada, Germany, France, Japan and India. Other destinations: Please Enquire.
  • We use Australia Post International Standard Shipping, with tracking and signature.
  • Delivery approx: 8-10 working days.

      CUSTOMS/DUTIES

  • It is rare for import taxes to be imposed by your home country.
  • However, it is still possible that customers may be liable to pay import taxes imposed by their government upon arrival of their goods.
  • We do not cover for any extra duties or taxes in the country of destination.